Privacy Policy

This policy explains what personal information Octonyx LLC ("Octonyx", "we", "us") collects when you visit octonyx.com, contact us or book a call, how we use it, who we share it with, and the choices and rights you have. It covers this website only. Personal data we process while delivering a project for a client is governed by the contract with that client.

1. Who we are and how to contact us

Octonyx LLC is a software and AI development company based in Tucson, AZ 85719, United States, working with clients in the United States, the United Kingdom, the United Arab Emirates and Pakistan. We are the controller of the personal data described in this policy.

For any privacy question or request, email info@octonyx.com or call +1 (520) 270-0782.

2. Information we collect

Information you give us

• Contact and inquiry forms. Depending on the form: your name, email address, phone number, company name, website or store URL, the engagement type you are interested in, budget range, timeline, platform preference, and the message you write. We also record which page the form was sent from and when.
• Call bookings. When you book a consultation, you do so through Calendly, either embedded on our pages or on calendly.com. Calendly collects the name, email and any answers you provide, and shares them with us so we can hold the meeting.
• WhatsApp, email and phone. If you message us on WhatsApp, email us or call us, we receive your phone number or email address and the content of your message. The WhatsApp button on this site opens WhatsApp with a pre-filled message; nothing is sent until you send it.

Information collected automatically

• Technical and security data. Our hosting provider processes standard request data such as IP address, browser type and the pages requested. Our form endpoint uses your IP address briefly to limit repeated submissions and block abuse.
• Privacy-friendly performance measurement. We use Vercel Web Analytics and Speed Insights to measure aggregate page views and page performance. According to Vercel, these tools do not use cookies.
• Analytics (only with your consent). If you accept analytics cookies, we use Google Analytics 4 (loaded through Google Tag Manager) and Microsoft Clarity to understand how visitors use the site, for example which pages are viewed, how far people scroll, and which buttons are clicked. Clarity may record interactions such as clicks and scrolling on a page.
• Marketing (only with your consent). If you accept marketing cookies, we may use the Meta (Facebook) Pixel and Google advertising features to measure the results of our advertising, for example when someone who clicked an ad later books a call or submits a form.

3. How we use information and our legal bases

If you are in the United Kingdom or the European Economic Area, UK GDPR or GDPR requires us to have a legal basis for each use. We rely on the following:

• Responding to inquiries and preparing proposals: steps taken at your request before entering into a contract, or our legitimate interest in responding to business inquiries.
• Scheduling and holding consultations: steps taken at your request before entering into a contract.
• Keeping the site secure and preventing spam or abuse: our legitimate interest in protecting the site and our inbox.
• Aggregate, cookieless performance measurement: our legitimate interest in keeping the site fast and working.
• Analytics and marketing cookies: your consent, which you can withdraw at any time.
• Keeping records and meeting legal obligations: compliance with legal obligations, and our legitimate interest in establishing or defending legal claims.

We do not sell your personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

4. Service providers and third parties

We use the following providers to run this website. Each processes personal data for the purposes described above, and some act as independent controllers under their own privacy policies:

• Vercel: website hosting, Web Analytics and Speed Insights.
• Resend: delivers form submissions to our inbox by email.
• Calendly: consultation booking and scheduling.
• Google: Google Tag Manager, Google Analytics 4 and, with marketing consent, Google advertising measurement.
• Microsoft: Microsoft Clarity analytics, with analytics consent.
• Meta Platforms: the Meta Pixel, with marketing consent, and WhatsApp when you choose to message us there.
• Clutch: the review widget shown in the site footer, which loads from widget.clutch.co and displays our Clutch rating.

Embedded content from Calendly and Clutch is served by those companies, who may receive your IP address and set their own cookies under their own policies. We may also disclose information to professional advisers, where required by law or legal process, or as part of a merger, acquisition or sale of our business.

5. International transfers

Octonyx is based in the United States, and our team and providers may process data in the United States and other countries where they operate. If you are in the UK or EEA, your data will be transferred outside it. Where required, we rely on appropriate safeguards such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses offered by our providers, or on an adequacy decision or framework where one applies.

6. How long we keep information

We keep personal information for no longer than necessary for the purpose it was collected for. Inquiry emails and booking records are kept while we are discussing or delivering work with you, and afterwards only as long as needed for record-keeping, legal or accounting purposes. Analytics providers retain data according to their own settings and policies. Your cookie choice is stored in your browser until you change it or clear your browser storage.

7. Cookies and your consent choices

When you first visit, a banner asks which types of cookies you accept. There are three categories:

• Necessary: required for the site to work, including remembering your cookie choice (stored in your browser's local storage). These are always on.
• Analytics: Google Analytics 4 and Microsoft Clarity. Off unless you opt in.
• Marketing: Meta Pixel and Google advertising measurement. Off unless you opt in.

Until you choose, Google tags run in a consent mode that denies analytics and advertising storage. You can change or withdraw your choice at any time using the Cookie settings link in the site footer. You can also block or delete cookies in your browser settings.

8. Your rights

Depending on where you live, you may have the right to access the personal data we hold about you, correct it, delete it, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time without affecting processing that already took place.

UK and EEA residents may also complain to their data protection authority; in the UK this is the Information Commissioner's Office (ICO). We would appreciate the chance to address your concern first.

US residents: some US states give residents rights to know, access, correct or delete personal information, and to opt out of the sale or sharing of personal information or targeted advertising. Whether these laws apply to Octonyx depends on each law's thresholds, but we will honor these requests where we reasonably can. You can opt out of advertising cookies at any time through Cookie settings.

To make a request, email info@octonyx.com. We may need to verify your identity before acting on it, and will respond within the time the applicable law requires. We will not discriminate against you for exercising your rights.

9. Children

This website is intended for businesses and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

10. Security

The site is served over HTTPS, form submissions are validated and rate-limited, and access to inquiry data is limited to the people who need it to respond. No method of transmission or storage is completely secure, so please do not send highly sensitive information, such as health records or passwords, through our forms.

11. Links to other websites

This site links to third-party sites such as Clutch, Upwork, LinkedIn and Calendly. Their privacy practices are governed by their own policies, not this one.

12. Changes to this policy

We will update this policy when our practices or the services we use change. The effective date at the top shows when it was last revised. If we make a material change, we will highlight it on this page.

13. Contact

Octonyx LLC, Tucson, AZ 85719, United States.
Email: info@octonyx.com
Phone: +1 (520) 270-0782

See also our Terms of Service.